After the vocational training courses, I started a plant nursery and sold my products through MFW’s market linkage.

Sana’a Awali - Amman

  • > 136,000 active borrowers
  • > 96% of active borrowers are women
  • Total amount of loans disbursed is > 661,575,358
  • Repayment rate is > 98%
  • > 1,000,000 loans
  • > 31 international and local awards
  • > 62 branches
  • > 700 employees
  • > 68% of employees are women

Complaints

MFW office hours are from Sunday to Thursday, 8am to 4pm

At MFW, we welcome all inquiries, opinions, and suggestions. You can submit your questions, suggestions, or complaints at any of our branches across Jordan, or you can contact us at 077 848 1113 and our customer service operators will be happy to assist you.

Abiding by the internal procedures for handling complaints, during the next 10 working days, one of our customer care team will contact you to follow up with your complaint. You will be notified with an SMS if we need more time to process your complaint for an additional period not exceeding 30 days maximum.